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Sheryl

Operations & Client Logistics

Sheryl runs the moving parts — minutes, surveys, instructor logistics — and she felt the pain of AI first-hand, watching Co-Pilot's minutes come out differently every time. An assistant with memory fixes exactly that, and gives her time back for the clients and coordination only she can do.

5–8 hrs
given back to Sheryl · 4-day sample
14.2 hrs
logged across those 4 days
3
recurring workflows to start with
How her week sorts

Everything on Sheryl's plate — and where it should go.

The same logged work, sorted into what stays a human decision and what an assistant can carry.

Everything on Sheryl's plate · July 2–7
Meeting minutesAction listsLM surveySurvey follow-upsHotel bookingTravel emailsLogistics emailsLogistics formPricing sheetInbox cleanupInventory checkRelationship callsTeam meetingsSurvey design
Stays with Sheryljudgment & relationships
Client relationshipsRelationship callsTeam meetingsSurvey & course-design judgment
AI-augmentedlifted off her plate
Minutes → action lists 1h40Survey lifecycle 2h40Hotel & travel booking 2h00Logistics emails & forms 1h30Pricing spreadsheet 1h10Inbox cleanup 1h00
Sorted from her own log: the routine goes to the assistant; the judgment stays with Sheryl.
From her own log · July 2–7

The busywork, task by task.

Drawn directly from Sheryl's logged activity — and exactly how the assistant would take each one on.

Task (from her log)TimeThe assistant's move
Ops meeting minutes — Co-Pilot draft, refine, file, email AI20mReliable minutes with memory of format and attendees → an auto-generated action list, filed and distributed. The exact inconsistency she raised on the call — fixed.
Build an Actions List in MS Lists AI1h20Generated straight from the minutes — no manually creating headings and fields first.
Lockheed Martin survey + 30/90-day follow-ups AI2h00A reusable survey template plus automated follow-up scheduling — templated once, reused every cycle.
Book Redlands & Sound Transit hotels · travel emails AI2h00Agent-assisted booking and drafted travel emails from the booking details; the card authorization stays a human step.
Logistics emails & the Kingsbury logistics form AI1h30Templatable logistics emails, and the very Word form the live dashboard demo was built from.
Pricing spreadsheet · Inbox cleanup AI2h10The sheet generated from defined pricing rules; the inbox handled by the Outlook triage agent the team asked about.
Relationship calls & team meetings Human~2h15Stays human — the assistant preps the agenda and writes up the follow-up.

About seven in ten of Sheryl's logged hours touch work an assistant can carry — and the three biggest are the exact ones she and the team named on the call.

Sheryl's assistant · Logistics & Minutes

What the assistant does — and why it's safe.

Minutes → actions, done right

Reliable minutes with memory of your format and attendees, an auto-built action list, filed and sent — consistent every time.

She said Co-Pilot was inconsistent and she was “beginning to not trust it.”

Survey lifecycle

Reusable survey templates and automated 30/90-day follow-up, so the Lockheed cycle stops being rebuilt by hand.

From her log: ~2h40 across the survey entries.

Logistics forms → live dashboards

The Word logistics form and Excel tracker become a live status board in one prompt.

The demo that landed hardest in the room.

Booking & logistics emails

Hotels, travel and materials drafted and coordinated from the details you already have.

Card authorization always stays a human step.

The minutes pipeline is the lowest-risk place to start: it touches no financial or client-confidential data, and Sheryl described — unprompted — exactly what's broken.

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